Contact information

Client Care

Our client care team is at your service for any questions regarding our timepieces, your order, shipping, or returns. We aim to respond to all inquiries within 1 business day.

Email

support@vaultierus.com

Business Hours

Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time), excluding federal holidays.

Please note: returns are accepted only with prior authorization. Do not ship items to this address without first contacting our client care team.