Privacy policy
This Privacy Policy describes how Vaultier ("we," "us," or "our"), operated by, collects, uses, and shares your personal information when you visit our website, make a purchase, or otherwise communicate with us.
Information We Collect
Information you provide to us
- Contact details: name, email address, phone number, billing and shipping address;
- Order information: products purchased and payment details. Payments are processed by secure third-party payment processors; we do not store your full card number;
- Communications: messages sent to our client care team and your marketing preferences.
Information collected automatically
- Device information: IP address, browser type, time zone, and cookie identifiers;
- Usage information: pages viewed, referring websites, and how you interact with our site.
How We Use Your Information
- To process and fulfill your orders, including payment, shipping, insurance, and order confirmations;
- To provide client service and respond to your inquiries;
- To screen orders for potential risk or fraud;
- To send marketing communications, in line with your preferences — you may opt out at any time;
- To improve and personalize our website and services;
- To comply with applicable legal obligations.
How We Share Your Information
We share personal information with trusted service providers who perform services on our behalf, including Shopify (which hosts our online store), payment processors, shipping and insurance carriers, and analytics and marketing platforms. We may also disclose information to comply with applicable laws, respond to lawful requests, protect our rights, or in connection with a business transaction such as a merger or sale of assets.
Cookies
We use cookies and similar technologies to operate the website, remember your preferences, analyze traffic, and support our marketing. You can manage or disable cookies through your browser settings; please note that some features of the site may not function properly without them.
Advertising and Analytics
We may work with third-party advertising and analytics partners who use cookies and similar technologies to deliver ads that may be relevant to you. You can opt out of interest-based advertising through your device settings or industry tools such as the Digital Advertising Alliance at optout.aboutads.info.
Your Privacy Rights
California residents
If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA/CPRA) to request access to the personal information we hold about you, request correction or deletion of that information, opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising, and not be discriminated against for exercising these rights. To exercise any of these rights, contact us at support@vaultierus.com. We may need to verify your identity before fulfilling your request.
Other U.S. states
Residents of certain other states (including Virginia, Colorado, Connecticut, Texas, and Utah) may have similar rights under applicable state privacy laws. You may exercise these rights using the contact details above.
Do Not Track
Our website does not currently respond to "Do Not Track" browser signals.
Data Retention
We retain your personal information for as long as necessary to fulfill your orders, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.
Security
We use commercially reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Last updated" date.